Documentation: Do you have yours?

Posted by on Nov 16, 2012 in Blog | 0 comments

I was at a new client site recently.  As is common in this day and age – their whole business relied on technology.  They had been in business for quite a long time already… but didn’t have any documentation on their network or servers.  Since the previous person was no longer available, I was left with a lot of work to do – before I could even get to work on the real issues! No IT guy in the world can keep all the different client configurations in their head – and it certainly isn’t fair to the...

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